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Throughout the government's Coronavirus lockdown, we are running our 'Fight C19' emergency help centre at Ashdown Crescent, NW5.

If you are a QCCA user, a local resident or simply in need, we are offering a range of services.

Please remember that our building is not open to the public during this period. Access is by appointment only. If you turn up without an appointment, we cannot let you in.

Instead, please email us about:

  • Food packages

  • Cooked meals delivered to your home.

  • Shopping and home delivery.

  • Telephone befriending.

  • Dog walking for the housebound.

  • Online exercise classes.

  • Young people's online music, exercise and employment workshops.

 

To find out more about how we can help you, please email Graham at graham@qcca.org.uk or info@qcca.org.uk.

If you want to volunteer to help us provide any of these services, please email Elaine at elaine@qcca.org.uk.

 

If your want to donate money, we welcome donations via online bank transfer to:

QCCA Ltd

Sort code: 40-04-03 

Account number: 03662918

Ref: Fight C19

If you want to donate food or other goods, please email Graham at graham@qcca.org.uk or info@qcca.org.uk.

Older Peoples Services

We are changing out activities for older people during the Coronavirus pandemic. Although our building is closed, our staff and volunteers are still here for you, finding new ways to beat isolation and loneliness.  

For more information, contact mary@qcca.org.uk or graham@qcca.org.uk

Youth Services

Although youth club sessions at the Dome have been temporarily suspended, we have plenty of new ways to beat boredom. While there's lockdown, we'll be offering online music and exercise sessions as well as advice on employment opportunities.

For more information, contact mohammed@qcca.org.uk or info@qcca.org.uk

Children's Services

Our nurseries will remain open in some capacity, caring for the children of key workers. 

We will continue to monitor them with an even greater level of commitment to safety and hygiene than usual.

During this time there may be some disruption to our usually high standards of communication and administration. We would ask families to be patient with us, safe in the knowledge that we are prioritising what matters most; the care of your children.

For any Children's Services enquiries please contact hollylodgemanager@qcca.org.uk or cavershammanager@qcca.org.uk

Hire Spaces

Any private hires deposit payments for any of our venues organised before 12th March 2020 are entitled to full refunds or a change of date for their hire depending on preference.

We will be working to thoroughly return all deposits in a timely manner but would ask that anyone who has a deposit to please bear with us as we attempt to process the considerable volume of fees and deposit returns during this period.

 

Once refunded we would remind anyone with outstanding fees that all deposits take between 5 - 10 working days to process through our online payment provider squareup.com

Once the ongoing crisis has been resolved to adequate safe levels to return to our spaces, we will do our best to accommodate any hire submissions that we receive in a timely manner.

Unfortunately, due to the effect of the crisis on our office we cannot guarantee that deposits made via cash or bank transfer will be returned with the same level of efficiency as those processed through our online payment provider. 

For any Hire Space inquiries contact abdul@qcca.org.uk or graham@qcca.org.uk