Microsoft Dynamics 365 Customer Service

Dynamics 365 Customer Service is an application designed to help customer service teams. It provides them with optimized data, unified technology, and predictive tools, helping them build customer loyalty, streamline operations, and anticipate needs and issues.

What does Dynamics 365 Customer Service offer?

Omnichannel support

case management

knowledge management

Customer Insights

Customer Service Insights

activity tracking

chatbot

Customer Voice

See also - Dynamics 365 Business Central support dynamics 365 support